FAQ
What is the minimum driver age and experience?
The driver must be at least 21 years old and hold a valid category B driving licence for at least 2 years.
What is the minimum rental period?
The minimum rental period is 4 days.
What documents do I need to rent a car?
A valid driving licence and a national ID card (or passport).
How much is the refundable deposit and how is it returned?
For most vehicles the refundable deposit is 10,000 CZK, paid in cash. It is returned after the car is returned in undamaged condition. If the rental terms are breached, the deposit may be retained for up to 13 months.
What insurance and deductible apply?
All vehicles include third‑party liability and comprehensive insurance. In most cases the deductible in the event of damage is 10,000 CZK, unless agreed otherwise.
Is mileage limited?
No, mileage is not limited.
When will the car be ready after my booking is confirmed?
We prepare the car for pick‑up within 90 minutes after the booking is confirmed.
Are prices inclusive of VAT?
Yes, prices are final and include VAT.
What fuel level is required on return?
Please return the car with the same fuel level as at handover.
Where can I pick up and return the car?
Standard pick‑up and return in Brno, Masarykova 31.
What car condition is required on return?
The car must be clean — washed in a roller car wash and vacuumed.
What is prohibited when using the car?
Smoking, transporting animals, using the car as a taxi, participating in races and lending the car to another person.
Can I travel abroad with the car?
Travel outside the Czech Republic is possible only with our prior written consent.